Buellton, CA | Full time; Temp to Hire
Excel Personnel Services is recruiting for a Customer Service / Inside Sales Assistant for a wonderful client in the Buellton area. This is a full-time, Temp-to-Hire Opportunity, Monday-Friday 8:30 - 5:00, and pay will be DOE. The client is looking for someone with strong interpersonal skills, proficiency in Word/Excel/Outlook, and a outgoing personality. A "Go Getter", with a can-do attitude, who enjoys sales is ideal!
This position requires Receptionist, Administrative Assistant, Customer Service, and Sales skills. The majority of time employee will help customer’s with orders and product information as well as assist all members of the sales force working for Excelta, and will secondarily complete Clerical and Marketing tasks.
Qualified person will have cheerful phone demeanor, excellent communication, organization, and multi-tasking skills. Relies on experience and judgement to plan and accomplish goals. This person must have a willingness to learn customized company programs and product line. Proficiency in Microsoft Word, Excel, ACT is required and most importantly is a team player.
Works under general supervision; typically reports to a Supervisor or Manager. A certain degree of creativity and latitude is required.
ESSENTIAL DAILY DUTIES AND RESPONSIBILITIES
Telephone: First incoming call answerer. Assisted and seconded by In-house Sales personnel. Involves transferring calls, screening, routing, expediting orders, and checking Price and Availability and monitoring the answering machine.
Invoicing and Sales:
EDUCATION and/or EXPERIENCE
High School graduate with 2-5 years of experience in the field.
Must have the ability to read and comprehend instructions from a supervisor and/or other customer service agents. Also must have the ability to write simple correspondence to customers, distributors, reps as well as co-workers. Also, to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Good written and verbal communication skills via telephone and email.
Intermediate PC skills and data entry skills using Microsoft Office are required. Ability to apply consistent formats, standardized style sheets, graphics, tables, and mail merge to produce quality documents in Word. Should have the ability to apply formulas, templates, links and charting capabilities to produce quality spreadsheets in Excel.
Ability to apply common sense understanding to carry out sometimes detailed written or oral instructions. Ability to handle problems effectively and patiently when dealing with customers or vendors. Ability to know when to seek help from co-workers when or if difficult situations arise.
Once hired on permanently, this company offers 100% medical/dental (for employee only). with a 20% contribution to vision by employee. Also offered is a simple IRA w/ match, as well as vacation and sick leave offered.